We do not take the protection of personal data lightly. All data that we collect during your visit to the www.penzionzivapalava.cz website is processed in accordance with Act No. 101/2000 Coll. on the protection of personal data.

We will give you all the information

Simply write a message and we will tell you without hesitation if and what data we hold about you. If, despite our best efforts to keep your information correct and up to date, we happen to have incorrect information about you, we will correct it immediately. Questions about the processing of personal data can be sent to jsme@zivapalava.cz.

What we get and how we work with it

When you visit www.penzionzivapalava.cz, our servers record the following in a standard way:

• the IP address assigned to you by your ISP
• the website from which you visit us
• subpages that you visit with us
• the date and duration of the visit

We only record other personal data if you provide it to us voluntarily. For example, when you fill in the booking form or sign up for the newsletter.

Safety first

We take all technical, organisational and security measures to protect your personal data against manipulation, loss, destruction or perhaps unauthorised access.

Use and transfer of personal data

We use your personal data for the technical administration of the www.penzionzivapalava.cz website, customer administration, surveys related to our services and marketing purposes. And always only to the extent strictly necessary. The transfer of your personal data to state institutions and authorities is only possible within the framework of binding legal regulations. Our associates are bound by absolute discretion on our part.

You are entitled to erasure

When booking your accommodation, we only require the information necessary to confirm your booking and pair it with your name. The phone number is in case you get lost or anything unexpected happens on our side. In the future, we will also inform you about interesting events in our guesthouse and its surroundings via email.

Of course, you are free to say at any time that you are not interested in receiving such information and we will block your data accordingly. For newsletters, you can unsubscribe at any time by simply clicking on the unsubscribe link in the footer of each email.

We don't bake cookies, we collect them

Yes, cookies = cookies. Small files that we use on the www.penzionzivapalava.cz website to help us evaluate your behaviour on the site and then adjust the site accordingly so that you can find everything quickly and easily.

Cookies are small files that are stored on your hard drive. This makes it easier for you to navigate and load web pages quickly. Cookies also provide information about whether you have visited our website from your computer before. Only cookies on your computer are identified. You can deactivate the use of cookies in your internet browser.

Consent to the processing of personal data

We are committed to fully respecting the confidentiality of your personal data, which we keep secure against unauthorized access and protected against misuse. The information you provide when you book your accommodation is necessary for us to confirm everything and ensure your holiday runs smoothly. We store your personal data in a secure database and certainly do not provide it to third parties.

Consent of the registering site visitor:
By filling in the booking form or any other form on the website www.penzionzivapalava.cz, you agree to the inclusion of all completed personal data in the database of Ilona Čevelíková, Klentnice 40, 692 01, ID No.: 87206935, as the administrator and their subsequent processing by the processor for seamless processing of the reservation, marketing purposes and commercial communications by electronic means in accordance with Act No. 480/2004 Coll., for a period of time until the withdrawal of consent.

In other words, we take good care of your personal data. We promise!

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